1.1 These terms of use (the “Terms”), together with our Privacy Policy and Cookie Policy, set out the terms on which you may access and use our website www.bigticket.com (“this site").

1.2 This site is provided for informational purposes only. It does not allow you to create an account, withdraw or deposit funds, or purchase any tickets.

1.3 Please read these Terms carefully before using this site. By accessing or using this site, you confirm that you have read and accept these Terms and agree to comply with them.

1.4 If you do not agree to these Terms, you must not use this site.

2.1 For information on how we collect and use personal information, please see our Privacy Policy.

2.2 For information on cookies and other similar technologies we use, and how to manage your cookie preferences, please see our Cookie Policy.

This site is operated by The Big Ticket LLC, a limited liability company incorporated in accordance with the laws of, and with registered office in the Abu Dhabi Airport Free Zone and whose commercial license number is ADAFZ00444 ("we", “us” or “our”). We are the official operator of the Big Ticket brand.

4.1 We may amend these Terms from time to time by updating this page. The version published on this site from time to time will apply to your use of this site from the date it is published.

4.2 We may update, change, suspend, withdraw or discontinue all or part of this site at any time without notice.

5.1 This site is made available free of charge.

5.2 We do not guarantee that this site, or any content on it, will always be available or be uninterrupted. Access to this site is permitted on a temporary basis. We will not be liable to you if for any reason this site is unavailable at any time or for any period.

6.1 This site is an informational and non-transactional website. No tickets may be purchased, and no transactions may be carried out, through this site.

6.2 Nothing on this site constitutes an offer or invitation to purchase tickets in any jurisdiction in which doing so would be unlawful.

7.1 You must use this site only for lawful purposes. You must not:

(a) use this site in a way that breaches any applicable law or regulation;

(b) misuse, interfere with, disrupt or attempt to gain unauthorised access to this site or any systems or networks connected to it;

(c) introduce viruses, trojans, worms, logic bombs or other malicious or technologically harmful material;

(d) use automated means to access, scrape, extract or reproduce content from this site except where permitted by applicable law; or

(e) use this site or its content for any unauthorised commercial purpose.

7.2 We reserve the right to suspend, restrict or terminate your access to this site at any time without notice at our discretion if we have reasonable grounds to believe you have breached these Terms or applicable law. We may report unlawful activity to, and cooperate with, relevant law enforcement or regulatory authorities where appropriate.

8.1 We are the owner or the licensee of all intellectual property rights in this site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

8.2 You may access and view this site for your personal, non-commercial use.

8.3 You must not use any part of the content on this site for commercial purposes without obtaining a licence to do so from us or our licensors.

8.4 You must not reproduce, modify, distribute, or otherwise exploit any content from this site except as permitted by these Terms or applicable law.

8.5 If you print off, copy or download any part of this site in breach of these Terms, your right to use this site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

9.1 Content on this site is provided on an “as is” and general informational basis only.

9.2 Although we may take reasonable steps to keep the information on this site current, we make no representation, warranty or guarantee that this site or its content will be accurate, complete, current or free from errors or omissions.

9.3 To the extent permitted by applicable law, you are responsible for any reliance you place on information made available through this site.

10.1 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, our fraud or fraudulent misrepresentation or any other liability that cannot lawfully be excluded or limited.

10.2 To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms which might otherwise apply to this site or any content on it, whether express or implied.

10.3 Subject to Clause 10.1, we will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

(a) your use of, or inability to use, this site;

(b) your use of or reliance on any content made available through this site;

(c) the suspension, withdrawal or unavailability of this site; or

(d) any virus, distributed denial-of-service attack or other technologically harmful material arising from your use of this site.

10.4 Subject to clause 10.1, our total aggregate liability in contract, tort (including negligence or breach of statutory duty) misrepresentation or otherwise arising out of or in connection with these Terms or this site shall not exceed AED 500.

These Terms, their subject matter and formation, are governed by the laws of the Abu Dhabi Global Market. The courts of the Abu Dhabi Global Market shall have exclusive jurisdiction in relation to any dispute arising out of or in connection with these Terms or this site.

To contact us, please email help@bigticket.com.